Application

1. What's different about the new DEKKA SE V3?
   • You can find details about the new DEKKA SE V3 here
2. Will these tape heads fit on my machine?
   • The initial release of DEKKA SE V3's will be exclusive to Dekka and Wexxar Bel machines. Retrofits for other machines will be announced at a later date
3. What version will the new DEKKA SE V3 come in?
   • The initial release will feature the following models:
     • DEKKA SE-22 V3 2" tape, 2" tab length
     • DEKKA SE-22 V3 mirror
     • DEKKA SE-215 V3 2" tape, 1.5" - 1.75" tab length
     • DEKKA SE-215 V3 mirror
     • DEKKA SE-23 V3 3" tape, 2" tab length
     • DEKKA SE-23 V3 mirror
   • More models will be available at a later date

Availability

1. When can I order these tape heads?
   • They will be available for order on June 15th, 2020
2. Will my machine come with a new DEKKA SE V3 or a legacy DEKKA SE?
   • All machine orders placed after June 15th will by default come with the DEKKA SE V3
3. Will the legacy DEKKA SE still be available?
   • Yes. All our current product offerings are still available
     

Spare Parts

1. Can I still use my previous spare parts for the new tape head?
   • Yes. The new DEKKA SE V3 and the legacy version of the DEKKA SE share many similar parts
2. Are spare parts available for the DEKKA SE V3?
   • Yes
3. Are there spare parts kits available for the DEKKA SE V3?
   • Yes
4. Will spare parts for the legacy DEKKA SE still be available?
   • Yes