Parts & Service

Contact Information

For any questions, comments or concerns, call 604.930.9300 or submit a form.


To order a Parts Kit or to check the status of an order, call (604) 278-7881.

Parts Kit

DEKKA Parts Kits ensure that you have everything you need to maintain your tape head and keep all parts accounted for. Parts Kits come with comprehensive diagrams and part labels, for ease of use and re-ordering. Complement the purchase of any tape head with a premium quality DEKKA Parts Kit.

More Information

Rebuild Program
Product Warranty
Preventative Maintenance Schedule

PMMI Certified Trainer Program

We are proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

  • Faster start-up curves
  • Reduced overtime
  • Reduced downtime
  • Improved vendor relationships
  • Reduced service calls
  • Improved turnaround time for repairs
  • Reduced equipment failure
  • Increased safety
  • Reduced raw and packaging material losses
  • Attainment of ongoing high productivity
  • Reduced changeover times
  • Reduced consumer complaints